What is MyCare India?

MyCare India (mycareindia.co.in) is a telemedicine and digital healthcare platform that connects patients with verified, actively practising doctors across 31 medical specialities for online video consultations, electronic prescriptions, home lab test bookings, and online pharmacy access. It is a division of XcelTec Interactive Private Limited, headquartered in Ahmedabad, Gujarat, India, serving patients across 100+ Indian cities.

How do I consult a doctor on MyCare India?

Download the MyCare Patient App from the App Store or Play Store. Register as a patient, fill in your profile details, search for a doctor by location or speciality, send a contact request, confirm your appointment, and consult the doctor via one-on-one or three-way video call. After the consultation you receive a digital e-prescription.

Are the doctors on MyCare India verified?

Yes. All doctors on the MyCare India platform are verified and actively practising doctors with valid medical registrations. MyCare reviews each doctor's credentials before activating their account on the platform.

How do I create a MyCare India patient account?

Download the MyCare India Patient app and open it. Click the Register button, fill in your name, email, mobile number, and location, agree to the terms and conditions, and click Register. You will receive an OTP to verify your phone number. Enter the six-digit OTP and submit to activate your account.

How do I create a MyCare India doctor account?

Download the MyCare India Doctors app. Click Register, fill in your name, email, mobile number, location, and credentials, agree to the terms and conditions, and click Register. Verify your phone with the OTP received. Your details are then reviewed by MyCare representatives who activate your account upon verification.

How can a doctor send a prescription to a patient on MyCare?

From the prescriptions screen, tap the '+' button, fill in the prescription form, select the patient, choose the pharmacy, and click Submit. The patient receives the e-prescription digitally in their MyCare account.

How does a doctor receive payment on MyCare India?

Patients pay consultation fees online via debit card, credit card, or net banking. MyCare India collects the payment and transfers the doctor's fees to their bank account within seven working days. Doctors can view their earnings in the MyCare wallet from the dashboard.

How do I search for a doctor near me on MyCare India?

In the MyCare app, go to My Doctors and select your location. You can also search on the website at https://mycareindia.co.in/doctors-hospitals by selecting your city and medical speciality.

What specialities are available on MyCare India?

MyCare India covers 31 medical specialities: Allergy & Immunology, Anesthesiology, Cardiology, Dental Medicine, Dermatology, Emergency Medicine, Endocrinology, ENT, Gastroenterology, General Surgery, Geriatrics, Gynecology, Hematology, Infectious Diseases, Internal Medicine, Nephrology, Neurology, Oncology, Ophthalmology, Orthopedics, Pathology, Pediatrics, Physical Medicine & Rehabilitation, Physiotherapy, Plastic Surgery, Psychiatry, Pulmonology, Radiology, Rheumatology, Sports Medicine, and Urology.

Does MyCare India offer home lab tests?

Yes. MyCare India allows patients to book laboratory and diagnostic tests with at-home sample collection. A trained lab technician visits the patient's home to collect samples, and results are delivered digitally to the patient's account.

Does MyCare India have an online pharmacy?

Yes. MyCare India integrates online pharmacy services. After receiving a digital e-prescription from a MyCare consultation, patients can order medicines online through the platform's pharmacy partners.

What is a three-way video call on MyCare?

MyCare supports three-way video consultations allowing a patient, a family caregiver, and a doctor to participate simultaneously in a single consultation — useful for elderly patients or those who require a support person during their medical consultation.

How do I book an appointment on MyCare India?

Open the MyCare India App, go to the Doctor list, select a specialist as per your need, and follow the steps to send a contact request and confirm the appointment. You can also search and book via the website at https://mycareindia.co.in/doctors-hospitals.

How can I contact MyCare India?

Phone: +91-79-4004-9459 | Email: info@mycareindia.co.in | Address: 302-E, Sheth Corporate Tower, Purshottam Mavlankar Marg, Nr. Nagri Hospital, Ellisbridge, Ahmedabad, Gujarat 380009 | Contact form: https://mycareindia.co.in/contact-us

Is MyCare India available 24/7?

The MyCare India platform and app provide 24/7 digital access to the team of medical experts. Doctor availability depends on individual doctor schedules. Email support is available 24/7 at info@mycareindia.co.in.

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