FAQs

Creating MyCare India account is easy and takes a couple of steps to complete.

1. The first step is to download the MyCare India Doctors app and Install it on your phone.
2. Open the MyCare India Doctors app and then click on the Register button.
3. Once you click on the register button, fill out the details like name, email, mobile number, location, etc.
4. Once all details are filled out, click on, I agree with the terms and conditions and click on the register button.
5. Once you click/tap on the register button, MyCare India Doctors demands you to verify your phone number. You will receive an OTP on the given phone number from MyCare Doctors app. You will need to add that six – digit OTP and click on the submit button.
6. Once you click on submit, your account details will be forwarded to our representatives. They will review your details and will make your account active. 

Following are the steps you need to follow for setting your profile.

• It’s essential to add a picture and set up your profile to help you connect with your patients quickly and vice versa. Also, the image will allow patients to communicate with you via call, chat, video call, etc. 
• Once doctors register with MyCare India app, they will receive a unique MyCare India app id, which will help the doctor connect with the patient. 
• From the doctor’s dashboard doctors can manage and see all their patients, all prescriptions, patient’s documents, Doctors’ notes and hospitals.

• The following are the steps that will help the doctor to send prescriptions to their patients.

  • To attach prescriptions the doctor needs to click on the “+” button in the bottom right from the prescriptions screen.
  • Fill up the prescription form.
  • Then choose the patient that you need to send the prescription to.
  • Once the patient is selected, then select the pharmacy and click on submit.

• Click on the notes button from the doctor’s dashboard and select the patient from the all patients list. Click on the patient name and you can see the selected patient documents and notes.
• Click on the “Write a Note” button and write your notes and click on submit button.
• Doctors can edit their notes. And the patient can see that doctor’s notes on their MyCare India app.
• Doctors can also manage their patient appointments. When doctors approve the patient’s appointment, the patient gets the notification.
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The patient can pay their fees online by debit card, credit card, or net banking; the fees will be immediately collected by MyCare India App and will be sent to the doctor within seven working days.

Doctor can view their earnings in MyCare India wallet, either at the dashboard by clicking the top right corner (wallet symbol) or by looking at the entire history in My profile > My Wallet.